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  • 05/04/19--01:57: NOTICE OF OFFICE RELOCATION
  • We AT ORILEX GLOBAL LIMITED are pleased to inform you that with effect from 1ST OCTOBER 2019, our company will be relocated to our new building as follows address, the main telephone numbers remain unchanged.

    Our new building location at:

    shop 21/23 line b,Eket gsm plaza
    11 independence avenue,EKET

    Tel No. +2349032871176

    We look forward to your continued support.
    We will strive for providing the excellent service in appreciation of your support.


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    The iPhone X is different from any of its predecessors. As it was the first iPhone to boast a stunning OLED screen, as well as the first to do away the iconic home button.

    But like any smart phone, there are always a few issues that usually come up. We’ve compiled a list of iPhone X common problems, after seeing all this issues orilex global limited has complied solutions to all this problems, and we also have fixes and workarounds to make sure your new iPhone keeps working perfectly. here are COMMON IPHONE X PROBLEMS AND THEIR SOLUTIONS

    Some few people have been having trouble with iPhone X not charging. Threads at the Apple support forum describe the iPhone X refusing to charge at all, slow charging, or wireless charging not working properly.

    Possible fixes:
    You want to make sure that the fault is not from your charging cable, charger, or charging pad, so start by testing it with another device, or test your iPhone X with a different charger.
    If you have a casing on your iPhone X, remove it and test again to make sure that the casing isn’t interfering with charging in some way.
    Try rebooting your iPhone X by powering it off and on again or force restarting it. This can at least resolve charging issues.
    If the problem persists, then contact orilex global limited . You may need a new charging port or some other hardware fix.

    It seems as though people have been complaining about the GPS in the iPhone X for some times now. There are multiple threads at the Apple support forums about GPS struggling to get an accurate fix, drifting around, or just not working.

    Possible fixes:
    Start in Settings > Privacy > Location Services and make sure that it’s toggled on and that any apps, like Google Maps, that require access to location data have it.
    Open up the App Store and check in the Update section to make sure that any apps you’ve been having issues with are all up to date.
    Check in Settings > General > Software Update and make sure you have the latest iOS update.
    Try turning Airplane mode on and off again. You can do it via the airplane icon in Control Center or by going to Settings > Airplane Mode.
    Go to Settings > General > Reset and choose Reset Location and Privacy.
    If nothing so far has worked, then you could try a factory reset. Just make sure that you back up first.
    It’s time to contact orilex global limited; there’s a slim chance that you have a hardware problem.

    A few iPhone X owners have been suffering with a touchscreen calibrator problems that seems to result in the screen reacting without being touched and sometimes in the screen not responding to touch properly. There are several threads at the Apple support forum about these issues. and Apple has acknowledged that some iPhone X displays “may experience touch issues due to a component that might fail on the display module.”

    Contact orilex support or head into an orilex store and you should be able to get this issue fixed immediately at a very cheap price.

    People have already gotten used to unlocking their i Phones x with their faces, but it seems that Face ID has not been performing perfectly for everyone. Posts in the i More forum and the Mac Rumors forum describe an increasingly erratic Face ID which fails some of the time. This issue may come up after a software update.
    Make sure your environment is well-lit and don’t wear shades.
    Consider going into Settings > Face ID & Pass-code and toggle Require Attention for Face ID off. But be aware that this makes it less secure.
    Potential fixes:
    Go to Settings > Face ID & Pass-code and tap Reset Face ID. Work through the steps to set it up again.
    Look in Settings > General > Software Update and make sure you have the latest update.
    If nothing has worked, then take your iPhone X into an orilex Store or to an authorized service provider and ask for a repair or replacement. Apparently, orilex has some testing procedures in place for this problem and it might require a rear camera repair.
    We’ve seen a few reports at the Apple forums and the MacRumors forum about the iPhone X screen refusing to turn back on, refusing to turn off, or freezing up intermittently. There are a few possible causes of this.

    Potential fixes:
    The first thing to try for a problem like this is a force restart. Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Then press and hold the Sleep/Wake button until you see the Apple logo. Unfortunately, this might only be a temporary fix.
    For a more permanent fix, it might be worth trying a factory reset, just make sure you back up first.
    If there’s any visible damage, or you suspect physical damage from a drop or bump could be the cause, then contact orilex and take your iPhone into an orilex Store or authorized repair shop for a repair.
    Shortly after the release of the iPhone X, Apple put out a statement about the OLED display used in the phone. The company noted that over time, “image persistence” or “burn-in” could appear. Burn-in occurs when a static image is left on the screen for a long time and gets burned into the display permanently. For example, if you leave your iPhone X screen on for quite a while sitting on the home screen, the icon of an app may get burned into the screen, so much so that you can see its faint outline when watching a video.

    Apple is being proactive here and warning users that burn-in could occur on the iPhone X in the future, as OLED screens are often prone to the problem, but it’s not likely to happen to most people.

    Apple recommends you reduce the brightness on your phone. To reduce the brightness on your iPhone X, pull down on the right side of your screen to open the Control Center and adjust the brightness slider.
    Turn on Auto-Lock. Since static images are much more likely to cause burn-in, you’ll want to make sure that your screen will turn off when you’re not using the phone. To turn on Screen-Lock, go to Settings > Displays & Brightness > Auto-Lock. Set your display to turn off after 30 or 60 seconds of inactivity.

    A number of users on Reddit have reported that the iPhone X stops working when they are in cold temperatures. The problem typically only lasts a few seconds, though some users have experienced a longer freeze-up. Luckily, Apple is aware of the problem and is working on a software update that should address the issue.

    Users report that locking and unlocking the screen will fix the problem.

    Apple Insider reports a small number of iPhone X users see a persistent green line on the left or right side of the screen. People who have experienced the issue say the line does not appear when you first turn on the phone, but after using it. Samsung, the manufacturer of the iPhone X display, had a similar problem with the Samsung Galaxy S7, leading people to believe this may be a hardware problem.

    Apple is aware of the issue and is currently replacing affected units. The company is also gathering data from the damaged devices to determine the source of the problem. If you have an affected unit, take the phone to an Orilex Store or contact them by phone at +2348102447325, or online here.

    Posts in the Apple forums, Reddit, and in the MacRumors forum describe a crackling noise when iPhone X speakers are at a high volume. The problem seems to be limited to a small number of phones and continues after the unit is replaced. A similar problem on the iPhone 8 was attributed to a software issue and a patch was released to address the problem. It’s unclear whether the iPhone X problem is a software or hardware issue at this point but Apple said there currently looking into it.

    Do not use speakers at a high volume.
    Use the Ear Pods included in your iPhone kit or other external earbuds.
    Take a look in Settings > General > Software Update as Apple has made changes that are supposed to cater for this issue, though some owners suggest that all Apple has done is reduce the maximum volume
    Orilex already has a solution to this problem kindly visit any Orilex store.



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    Nokia is back again for some times now, ladies and gents! After the Microsoft gimmicks, they decided to move on to android and it seems that’s paying off for them. For starters, they presented three devices for three categories. In the middle, we have one of the best budget phones on the market right currently, Nokia 5. The slick metal design, passable hardware specs, solid camera, and clean Android are the main traits.

    This handset doesn’t have many issues like others, but it does have some. We conducted a research and find a few of the most common issues that are bothering Nokia 5 users. We made sure to enlist them down for you and provide you with the best-suited troubleshooting / solutions steps. We hope that you find them informative.

    So, without further ado, in case you have had any problems with your Nokia 5, make sure to check the list below.

    Low call quality

    Some users reported issues with the low in-call sound quality. The speakers are not as loud as one would expect, but still, we’re talking about a budget device that lacks a punch that more expensive devices have. Nonetheless, even though there’s no way to improve hardware, you can perform some tweaks in order to improve the overall experience while talking on the phone.

    • Take out casings or other screen protectors that might cover the front speaker.
    • Make sure that you have network coverage in your area .
    • Turn off the Bluetooth while speaking on the phone. In rare occasions, it can interfere with the signal.
    • Reboot  your device.
    • Use a third-party app to tweak speaker.

    Have in mind that the problem might be on the other side. If one on the other side has a faulty mic , it’ll obviously affect the sound quality. On the other hand, if you’re experiencing problems on a large scale, there’s a chance that the hardware is affected. In that case, make sure to contact the us.

    Camera issues

    If there’s one thing that users seem to complain about in regard to Nokia 5, it’s will be  the primary camera performance. Nokia is renowned for great camera options throughout the years, but that’s certainly not the main trait of Nokia 5. The camera itself isn’t bad per se, but the following software is causing issues for some users. Nokia promised clean Android and, if that’s even possible, it’s too clean for some people liking.

    Namely, in order to preview and access taken photos on stock Nokia 5, you’ll be using Google Photos after. That shouldn’t be the case but, allegedly, an update broke this function. Some users have resolved this problem by either downloading the third-party camera app or by restoring the factory settings.

    Another problem is related to camera crashes. That might be resolved by simply resetting your device or, in the long shot, by wiping cache partition.


    Overheating is another problem that’s bothering some users. Because of its premium metal design that even some flagships don’t have, Nokia 5 tends to overheat more than your usual handset. However, that’s nothing to worry about. If the temperature reaches critical levels, the phone will shut down on its own to prevent possible hardware damage. For the purpose of reducing the temperature, follow the steps below:

    • Don’t use your device while charging. That’s where the phone will over heat the most.
    • Kill some resource-hogging background apps. They can go hard on CPU and there so cause overheating.
    • Remove the casing.
    • Don’t expose your device to open sunlight for a long period of time.
    • If you tend to play GPU-intensive games, make sure to take a break from time to time.

    Battery longevity

    There’s nothing wrong with the 3000 mAh battery that Nokia 5 packs. It’s can hold even more if you take some tweaks. Namely, even though the clean stock Android is good for battery consumption, you can still do some things to make it even better. After some time of use, the background apps tend to pile up and feast on your phone’s resources. For that purpose, we prepared some possible tweaks you should take into consideration in order to vastly improve your battery life:

    • Terminate background apps.
    • Use Battery saving mode.
    • Manually adjust the screen brightness.
    • Disable Wi-Fi scanning.
    • Disable Bluetooth.
    • Always turn off hotspot when not in use.

    Sudden restarts

    If you have had experienced boot loops on Nokia 5, there are 3 things we suspect:

    • Hardware is faulty and you should contact your orilex  support center for repair.
    • You’ve tempered with custom ROM’s and created a grave problem. Warranty won’t cover rooted devices and don’t do it if you’re not sure how it’s done.
    • Some third-party app is causing this unusual behavior.

    What you can do is to boot into Recovery mode and wipe cache partition. That’s a long shot, but you won’t lose any data, so it’s worth a try. Follow the instructions below to do so on your Nokia 5:

    1. Power off your phone.
    2. Press and hold the Power button and Volume Up button until the phone boots into the Recovery mode.
    3. By using the Volume keys, navigate through the menu until you reach the ”wipe cache partition”.
    4. Press the Power button to confirm the selection.
    5. Press the Power button again to restart your device.

    Mobile Data issues

    Even though the Wi-Fi connection is always preferred, it’s hard to use it on the move. That makes a 4G a valuable network alternative. And, if we take into consideration the current speeds and coverage, Mobile Data isn’t lacking much in comparison to Wi-Fi. Nokia 5 is, as most other modern Smartphone’s, covered in that department. However, certain users reported issues with the LTE after some time of use. Allegedly, they’ve experienced unstable connection and frequent crashes on Nokia 5.

    This might be due to bad network coverage, flawed or incorrectly set SIM card, wrong APN settings and many others. So, make sure to check the list below and we should overcome the issue together.

    • Reset Network Settings.
    • Re-establish carrier settings manually. For the individual setup, check your carrier’s site.
    • Disable Bluetooth while using Mobile Data.
    • Make sure you haven’t set Mobile Data limit.
    • Check your SIM card.
    • Switch to other data transfer technology, i.e. from 3G to 4G or LTE.
    • Wipe cache partition.
    • Restore factory settings.

    That should do it. Have in mind that these are mostly individual issues, and that, to date, Nokia 5 is performing quite well for the majority of users. In case you have additional issues, make sure to report them below. We’ll make sure to try and help you. Thanks for reading and have a good day.


    The post Nokia 5 common problems, and how to solve them appeared first on ORILEX GLOBAL.